bf89 Responsible Gaming — Your safety is our priority
Gaming is for fun — not for stress relief or solving problems. bf89 is committed to helping you play safely and within your limits.
What does responsible gaming mean?
Online gaming is a form of entertainment — like watching a film or enjoying a sport. But when someone starts playing beyond their means, what was fun can turn into a problem. bf89 wants every player to understand their own limits and enjoy gaming consciously and with pleasure.
Responsible gaming means you stay in control of your time and money, never chase losses desperately, and never prioritise gaming over your other responsibilities in life.
⚠️ Important: The bf89 platform is for persons aged 21 and above only. Keeping minors protected from gaming is our responsibility.
If you feel that gaming is having a negative impact on your family life, work, or financial situation — this page was written for you. bf89 is here for you.
bf89's tools to keep you safe
Deposit Limit
Set your own limit on how much you deposit each day, each week, or each month. Once a limit is set, it takes effect immediately. Increasing a limit requires a set waiting period — so you do not make decisions in the heat of the moment.
Time-Out Feature
If you feel you need a break — pause your account for 24 hours, 1 week, or 1 month. During this time no gaming or deposits will be possible. Once the time-out ends, your account is reactivated automatically.
Self-Exclusion
If you want to stay away from gaming for a longer period, use the self-exclusion option. Once an account is excluded, it cannot be reopened before the set period ends. Access this feature directly through our support team.
Session Time Limit
You can set a maximum duration for each gaming session. When the set time is up, a reminder will appear and there will also be an option to log out automatically. This protects you from spending too much time gaming.
Gaming History Review
You can view the complete history of deposits, withdrawals, and gaming activity on your account. Review this history regularly to understand your own behaviour.
24/7 Support
Get support at any time for any issue through bf89's live chat or email. Our team is ready to help you in both Bengali and English.
Ask yourself
Think honestly about the questions below. If the answer is "yes" to more than one, consider seeking support.
- Do you keep playing repeatedly to try to recover money you have lost?
- Are you spending more time gaming and less time with family or friends?
- Are you spending beyond your means or taking on debt?
- Do you feel restless or irritable when you cannot game?
- Is gaming affecting your work, studies, or everyday responsibilities?
- Are you experiencing stress or anxiety because of gaming?
- Are you hiding how much you game from family or friends?
If the answer to any of the questions above is "yes" for you, it is time to take action now. bf89's support team is always ready to help you.
How to set limits
Setting up your own protections on bf89 is straightforward. Follow the steps below:
Log In to Your Account
Log in to your account on the bf89 login page using your details. Make sure you are using the correct device.
Open Account Settings
From the profile icon, go to the "Responsible Gaming" section.
Choose the limit you prefer
Deposit limit, session time, time-out, or self-exclusion — activate whichever you need.
Confirm the change
Complete the confirmation step to make the limit active. If it does not take effect immediately, let the support team know.
Get support if needed
If you encounter any difficulty at any step or need self-exclusion, contact us directly via live chat or email us at [email protected].
Protection of minors
bf89 strictly enforces the 21+ age requirement. To use the online gaming platform, you must be 21 years of age or older.
Advice for parents
If you have children or teenagers at home, use parental control software on your devices. Keep your account details secure and have open conversations with children about online gaming.
Identity Verification
bf89 verifies identity at the time of registration and before withdrawals. This ensures that only adults are able to use the platform.
How to get support
Dealing with a gaming problem alone can be difficult. bf89 will be by your side — and will guide you toward expert help when needed.
Live Chat
24 hours a day, 7 days a week — connect to our live chat any time. Speak in Bengali, we understand.
Email Support
To describe a problem in detail, email us at [email protected]. We respond in both Bengali and English.
🤝 Remember: Asking for help is a sign of courage, not weakness. The bf89 team will listen to your problem with complete confidentiality and help you find a solution.
Core principles of responsible gaming
- Gaming is for entertainment — not as a source of income
- Only play with money you can afford to lose
- Take regular breaks and spend time on other activities
- Do not game under the influence of alcohol or other substances
- Let your family know your gaming limits
- Do not chase losses by placing bigger bets after losing
Need support? bf89 is here for you
Stay with us for a safe and enjoyable gaming experience. Set limits or get support whenever you need it.